Press articles
News articles
30 November 2021
94% of contact centre agents say artificial intelligence will support them in their roles
Cirrus research reveals positive frontline attitudes to new technology in the contact centre The overwhelming…
1 April 2021
Independent poll commissioned by Cirrus highlights the need to empower agents with omnichannel tools
Independent poll commissioned by Cirrus highlights the need to empower agents with omnichannel tools UK…
