BlogNews 30 May 2024 5 AI Trends Transforming the Future of Retail This article was first published on 30 May 2024: 5 AI Trends Transforming the Future… Sandra Haworth
News 20 May 2024 Cirrus Announces Sponsorship of the South West Contact Centre Forum Awards 2024 – Cirrus, a leading contact centre solutions innovator, is proud to announce its sponsorship of… Sandra Haworth
News 13 February 2024 Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys FOR IMMEDIATE RELEASE - 8 February 2024 Cirrus Partners with Redcentric to Deliver Advanced Contact… Sandra Haworth
News 3 January 2024 Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership Cirrus, a leading contact centre solutions supplier, has joined forces with DuoCall MSP, a renowned… Sandra Haworth
Article 2 September 2024 Is it time to move on? The growing mismatch between retailers and their contact centre providers This article was first published on Retail Sector on 2 September 2024. Customer experience (CX)… Sandra Haworth
Article 2 August 2024 AI Will Increase The Need For Human Contact Centre Agents This interview was first published on Call and Contact Centre Expo on 2 August. Whilst… Sandra Haworth
Article 9 July 2024 CX trends set to transform the insurance industry in 2024 and 2025 This article was first published on Marketing Tech News on 4th July. In the past,… Sandra Haworth
Article 4 July 2024 What Does the Job Spec for the ‘Agent of the Future’ Look Like? This article was first published on Contact Centre Monthly on 4 July 2024. Picture this:… Sandra Haworth