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Cirrus is often asked to give input in leading news and press articles.

Press articles

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24 July 2024

Cirrus Wins Prestigious Contact Centre Vendor Award at Comms Business Awards 2024

London, UK – July 23, 2024 – Cirrus, a leading provider in the contact centre…

Sandra Haworth

Blog News

30 May 2024

5 AI Trends Transforming the Future of Retail

This article was first published on 30 May 2024: 5 AI Trends Transforming the Future…

Sandra Haworth

News

20 May 2024

Cirrus Announces Sponsorship of the South West Contact Centre Forum Awards 2024

– Cirrus, a leading contact centre solutions innovator, is proud to announce its sponsorship of…

Sandra Haworth

News

13 February 2024

Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys

FOR IMMEDIATE RELEASE - 8 February 2024 Cirrus Partners with Redcentric to Deliver Advanced Contact…

Sandra Haworth

News articles

Article

2 September 2024

Is it time to move on? The growing mismatch between retailers and their contact centre providers

This article was first published on Retail Sector on 2 September 2024. Customer experience (CX)…

Sandra Haworth

Article

2 August 2024

AI Will Increase The Need For Human Contact Centre Agents

This interview was first published on Call and Contact Centre Expo on 2 August. Whilst…

Sandra Haworth

Article

9 July 2024

CX trends set to transform the insurance industry in 2024 and 2025

This article was first published on Marketing Tech News on 4th July. In the past,…

Sandra Haworth

What Does the Job Spec for the ‘Agent of the Future’ Look Like?

Article

4 July 2024

What Does the Job Spec for the ‘Agent of the Future’ Look Like?

This article was first published on Contact Centre Monthly on 4 July 2024. Picture this:…

Sandra Haworth

News and press

Press articles

Cirrus Wins Prestigious Contact Centre Vendor Award at Comms Business Awards 2024

5 AI Trends Transforming the Future of Retail

Cirrus Announces Sponsorship of the South West Contact Centre Forum Awards 2024

Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys

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News articles

Is it time to move on? The growing mismatch between retailers and their contact centre providers

AI Will Increase The Need For Human Contact Centre Agents

CX trends set to transform the insurance industry in 2024 and 2025

What Does the Job Spec for the ‘Agent of the Future’ Look Like?

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