News 31 May 2023 Cirrus awarded Finalist for Contact Centre Experience at the UK National Innovation Awards 2023 Cirrus, a leading provider of cloud contact centre solutions, has been awarded finalist for Contact… Sandra Haworth
News 2 May 2023 Cirrus expands partnership with conversation intelligence firm to enhance CX delivery Market leader, CallMiner, uncovers deep customer insights to improve operational efficiency and deliver better experiences… Sandra Haworth
News 5 May 2022 Contact centre leader Cirrus granted Royal Warrant Epsom-based company recognised for supplying services to the Royal Household. Cirrus has been granted a… Sandra Haworth
News 28 February 2022 Cirrus appoints Steve Miller as its first Head of Customer Success Cirrus, the market leader in cloud contact centre solutions, has announced the appointment of Steve… Sandra Haworth
Article 19 April 2024 EX & CX – The Key to The Future of Citizen Experience Citizens' experience with public services greatly influences their views of the government's efficiency and trustworthiness.… Sandra Haworth
Article 1 March 2024 How technology and talent can deliver intelligent CX in 2024 This article was first published on EngageCustomer on 15 February 2024. Wouldn’t it be nice… Sandra Haworth
Article 6 February 2024 How Will AI Impact My Job? 5 Perspectives from the Contact Centre Floor This article was first published on CX Today in February 2024. A livelihood-stealing maniacal robot… Sandra Haworth
Article 9 January 2024 Introducing the CCaaS Vendor That Uses AI Education as a Core Differentiator This article was first published on CX Today in January 2024. The growth of the… Sandra Haworth