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Cirrus is often asked to give input in leading news and press articles.

Press articles

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2 May 2023

Cirrus expands partnership with conversation intelligence firm to enhance CX delivery

Market leader, CallMiner, uncovers deep customer insights to improve operational efficiency and deliver better experiences…

Sandra Haworth

Contact centre leader Cirrus granted Royal Warrant

News

5 May 2022

Contact centre leader Cirrus granted Royal Warrant

Epsom-based company recognised for supplying services to the Royal Household. Cirrus has been granted a…

Sandra Haworth

News

28 February 2022

Cirrus appoints Steve Miller as its first Head of Customer Success

Cirrus, the market leader in cloud contact centre solutions, has announced the appointment of Steve…

Sandra Haworth

Cirrus named best contact centre vendor at this year’s comms business awards

News

24 September 2021

Cirrus named best contact centre vendor at this year’s comms business awards

We’re delighted to announce that we have won the Comms Business Award for ‘Best Contact…

Sandra Haworth

News articles

Article

19 April 2024

EX & CX – The Key to The Future of Citizen Experience

Citizens' experience with public services greatly influences their views of the government's efficiency and trustworthiness.…

Sandra Haworth

Article

1 March 2024

How technology and talent can deliver intelligent CX in 2024

This article was first published on EngageCustomer on 15 February 2024. Wouldn’t it be nice…

Sandra Haworth

Article

6 February 2024

How Will AI Impact My Job? 5 Perspectives from the Contact Centre Floor

This article was first published on CX Today in February 2024. A livelihood-stealing maniacal robot…

Sandra Haworth

Article

9 January 2024

Introducing the CCaaS Vendor That Uses AI Education as a Core Differentiator

This article was first published on CX Today in January 2024. The growth of the…

Sandra Haworth

News and press

Press articles

Cirrus expands partnership with conversation intelligence firm to enhance CX delivery

Contact centre leader Cirrus granted Royal Warrant

Cirrus appoints Steve Miller as its first Head of Customer Success

Cirrus named best contact centre vendor at this year’s comms business awards

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News articles

EX & CX – The Key to The Future of Citizen Experience

How technology and talent can deliver intelligent CX in 2024

How Will AI Impact My Job? 5 Perspectives from the Contact Centre Floor

Introducing the CCaaS Vendor That Uses AI Education as a Core Differentiator

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