Hello. How can we help?
Customer service is not a department, it’s all of us at Cirrus. Whether you are one of our partners or valued customers, we are here to help.
Supporting you
Our service desk team use Cirrus every day. They are a contact centre within a contact centre company! However you choose to contact us, you are in touch with an expert straight away.
Need our help? Call 03331033450
Or automatically raise a case by email: support@cirrusconnects.com
“We have worked with Cirrus since 2018 and have been pleased with their service. Their team’s expertise and responsiveness has been invaluable in helping us to support all stakeholders that want to contact us for help – whether that be our large base of MCS certified installers, or consumers who either have, or are looking to have – small scale renewable technologies installed in their home. The support we’ve received has been prompt, and we appreciate their commitment to quality. We look forward to continuing our collaboration with Cirrus. ”
We’ve got your back
We’re not just about fixing things when they go wrong; we’re here to make sure everything runs like a well-oiled machine. With our dedicated support team, you know that your contact centre is in the best hands. Whether it’s troubleshooting, guidance, or sharing best practices, our support team is here to make your job easier.
“We are committed to investing in our people, partners and customers – which is why we selected Cirrus contact centre to support and transform our frontline staff into customer service heroes.”
Training you
Just as every Cirrus solution is customised to each contact centre’s requirements, so our instructor-led training is tailored to your team and environment.
New people or products, or just need refresher training? We’re here to help. Contact training: success@cirrusconnects.com
“Cirrus has shone a spotlight on the incredible and essential service our contact centre delivers to vulnerable people everyday. Great technology + great people = winning combination”
Supporting your success
As contact centre experts, we know that needs and expectations are constantly changing. From reconfiguring and fine-tuning to digital or operational transformation programs, our customer success team are at your service.
Any Questions?
If you have a question for us or want to get in touch, don’t hesitate to contact us!
